The challenges of caring for an elderly relative

The term “caregiver,” commonly used to describe someone who takes care of a sick or disabled person, often refers to family members providing such care.

The most common scenario involves elderly individuals who are no longer self-sufficient. In Italy, there are 12 million people over 65, 75% of whom require assistance.

This situation severely strains the over 8 million family caregivers in Italy (75% of whom are women aged between 35 and 55), half of whom deal with high-intensity care situations.

Often, these caregivers must make decisions without clear information on how to handle specific problems or what resources and solutions are available. This is because the information is unclear, fragmented, or inaccessible.

This leads to significant distress and psychophysical stress, exacerbated by the difficulty of balancing life, work, and direct emotional exposure.

A guide for assisting loved ones

Why not create a portal that consolidates all the necessary information and services to guide and assist family caregivers in caring for their loved ones?

This question was answered by the team at VillageCare, a startup founded in 2015 and now an innovative SME, which developed the first national portal dedicated to supporting caregivers of elderly or non-self-sufficient people: VillageCare.it.

Through the portal, users can find information about available care facilities, health offices, and how the health and welfare system works. There is also the option to consult with experts about bureaucracy, incomprehensible terms, or confusing information that can make it difficult to seek assistance.

Furthermore, users can schedule a private consultation to receive a detailed and personalized analysis of their situation and needs.

Additionally, VillageCare.it offers a wide range of high-quality services provided by its partners. Among these are options to stay at Residential Health Care Facilities (RHCFs) or selected day centers, access specialized rehabilitation facilities, or receive home care.

Assistance also in B2B

The success of VillageCare among private individuals has led the innovative SME to also focus on the business world. The company offers the integration of its services into corporate welfare systems and customer services in both public and private healthcare, behavioral training courses for employees, diversity and inclusion (D&I) plans, and insurance products.

VillageCare in numbers

In 5 years, VillageCare has become the leading digital national service in Italy for expert guidance and finding care solutions for private individuals.

It currently attracts 25,000 family caregivers monthly and has provided over 10,000 tailor-made consultations.

In the corporate sector, it reaches an audience of over 5 million employees and works with numerous companies including Generali Group, Europ Assistance, and Pearson International.

“We help those who care”

Silvia Turzio, CEO & Founder, VillageCare

📗 Learn more about VillageCare and other entities in our portfolio.